… these are three important qualities for the employees at RIVAL.

“Sometimes you win – sometimes you learn” is a quote by the American author, pastor and management expert John C. Maxwell. Henrik Holvad has taken the quote to heart and worked to implement it in RIVAL’s practice, as it fits in well with the mindset at RIVAL.

He elaborates on the background here: “Every day, our employees make sure that our produced components meet with the customer’s demands. However, mistakes will happen, and we must be open to learn from them.
An “operator error” can quickly be a sleeping pad, and instead we have to get to the bottom of the actual error. Therefore, we work with Root Cause Analysis (RCA) and encourage all our employees to proactively get to the bottom of the causes, so we can learn from them – and get them fixed.”

Recently, our talented employee Thomas Roland has come up with his suggestion to succeed.

• Training, education, training
• Control, control, control

“Of course, no one makes mistakes on purpose – it happens to all of us. But when it does happen, it is a real pity for RIVAL, the customers and not least the employee, who had his/her hands on it,” Thomas says and continues:
“It’s always best, when you discover a mistake yourself and have the opportunity to fix it. It requires that you take on responsibility, get involved in the customer’s project and want to learn.”

Se flere nyheder

33-year-old Ida Marie Andersen has worked at RIVAL for three years. It wasn’t in the cards that she was going to work at a machine company. However, she is happy that she ended up at RIVAL.

Ida starts her day at the Mazak FH 8800 machine, where she checks the components that have been machined overnight. Ida is responsible for moving and cleaning the finished components and then shipping them off to the costumer.
Next, she mounts the new components in the machine, which are then ready to be machined during the day. The machining goes on 24 hours a day and is a part of RIVAL’s two-sided production strategy.
Then, she meets up with the small milling group and continues on with similar tasks at two different machines, which are automatically driven.

Training to become an industrial operator
Before starting her work at RIVAL, Ida has tried out different educations and she received cash benefit, because she didn’t know, what she wanted to do.

“The local authority informed me that I had the chance to start out an internship at RIVAL for three months,” Ida says. “I said yes, and after the three months I was offered permanent employment.”
“Now, I’m in the middle of my industrial operator education, which I finish in April 2022. I’m a bit dyslexic, but it’s not an issue, even though we do have academic work, because there are several good it-tools at school, which help me. And I know, I can always ask my colleagues at RIVAL, if I need help,” she says.

A part of the team
Ida is very happy to be a part of the small milling group at RIVAL. “It is nice to be a part of something and to be responsible for something,” she says. “I’m very happy with my colleagues at RIVAL, they are all ready to help me out, if I need it. Likewise, I’m always ready to offer my help to anyone, who asks. That’s the culture here at RIVAL, which I appreciate a lot.”

Machine operator Ole Andersen works with RIVAL’s new welding robot every day. He has a great overview of the robot, when he solves complex welding tasks in all types of material.

It was not in the cards, that Ole and RIVAL’s new welding robot would make a good team. Ole had never worked with robots before, and he didn’t have any intentions to do so either.

Yet, he is one of the world’s best welders today, if you ask RIVAL’s sales director Christian Aarup, and his skills are very valuable for RIVAL’s customers in the defence industry.

Self-motivation has paved the way
Ole has gained great expertise in working with the welding robot, which can do both MIG/MAG and TIG welding as well as shifting fast between different methods. “With great enthusiasm, Ole has worked focused with the task and motivated himself to dig deeper into functionality and programming,” Christian Aarup says, and he has several customers, who benefits from Ole’s competencies and the welding robot.

Pride and competency boost
Recently, Ole couldn’t hide his pride, when an important Swiss customer pointed out how important his work is. “I’m very happy about the work and the daily challenges,”

Ole says. “It has given me a great competency boost, and it is a good feeling to know, that I have built it up mainly by myself.”

Increased quality and improved working environment
Today, Ole can complete welding tasks in under 20 minutes with the new welding robot. Without the robot, those tasks would take him at least an hour to complete, and they would demand full concentration and a steady hand. “In this way, we are ensuring equally high quality and fast processing of all components,” Christian Aarup says. “At the same time, Ole gets a better working environment, in which he doesn’t have to work in a tensed position. Instead, he can monitor the robot, enjoy its welding and prepare the next components.”

Complete solutions
Today, RIVAL can solve complex welding tasks in various materials in-house with the new welding robot. “We have experienced an increased demand on components produced in a combination between CNC-processing and complex welding,” Christian Aarup says. “We can now offer that to our customers in the well-known RIVAL-quality and with high delivery reliability. At the same time, the customer is left with a complete solution including a final test, end control and mounting. We look forward to experiencing many more customers benefitting from that.”

Se flere nyheder

Lene was surprised, when RIVAL’s production manager suggested, she should work with the big milling machines. However, she picked up the gauntlet, and today she is working hard to optimise and produce complex components.

In January 2019, Lene Kruse Jensen finished her adult apprenticeship at RIVAL. Through her apprenticeship, Lene mainly spent time working with the small milling machines. “I didn’t make friends with the big milling machines, neither at school nor at RIVAL,” Lene says. “My apprenticeship was shorter than the usual one, because I’m an adult apprentice, and therefore I focused on getting comfortable with the small milling machines only.”

Proud of the opportunity
Lene was surprised, when she was about to sign her new contract at RIVAL and the production manager Søren Djursland suggested, she should work with the big milling machines instead. “However, I was proud of the opportunity, he gave me and that he believed in my skills,” Lene says.

Teamwork with experienced colleague
Today, Lene is working at the Mazak FH-6800 milling machine. In collaboration with her colleague Frederik, Lene works with the optimisation and production of valve blocks to a customer in the marine industry. She values the professional discussions with her very experienced colleague, who can help her move in the right direction, if she is confused.

 

Grey hair and new insights
“The work has given me grey hair many times,” Lene says. “It’s been new for me to work with 5-axis machines, and there is a lot of optimisation work on the components, we produce. We mill “holes” crisscross and in difficult angles, and we have to feel our way to test if the tools can operate in the way, we want them to. After all, it’s all about finding the best possible solution for the customer.”

I do all the fun things now
Today, Lene is very experienced in the work with the big milling machines, and therefore she makes the instructions to her night-shift colleagues. “Today, I get to do all the fun things. I appreciate, RIVAL has given me that opportunity, and I’m proud, I’ve been able to seize it.”

The right choice
The machine industry and RIVAL in particular has been the right choice for Lene, who originally was trained as a physiotherapist. “I might still be able to teach my male colleagues a few things about order and cleaning, but there are many things, I can learn from them as well – and I’m happy to do that,” Lene says with a smile.

Se flere nyheder

31-year-old Kenni Møller started at RIVAL as a machine worker in November last year. He had heard many great things about the company beforehand and he hasn’t been disappointed since he started – not at all.

The professional competencies, the challenging tasks and “the RIVAL spirit” appeal to Kenni. “I had heard a lot about the very special culture and community at RIVAL before I started working here, and it all sounded very attractive to me both professionally and socially,” Kenni Møller says. “Yet, I asked myself if the rumours were true? And I have to say, they were. The culture here at RIVAL is indeed very special. It is truly a unique place to work.”

A part of the team
From day one, Kenni became a part of “team RIVAL”. He felt, he was respected by the management and by the colleagues in the production from day one. “If you want to be a part of the team, then the team is more than happy to welcome you to join,” he says. “We have a short line of commands, and we always get quick response to suggestions and ideas. That encourages the motivation and benefits our customers in the daily work.”

Enthusiastic about optimisation
Kenni has worn a boiler suit since he was three years old. His grandfather owned a machining company and Kenni was a part of that since he was a child. “I’ve learned how much it means to constantly focus on streamlining, optimisation and automatization,” Kenni says, “and in those periods, in which ‘clever hands’ are hard to find, we have to utilise the opportunity to automate.”

“Kenni is razor-sharp professionally and he has succeeded in entering into our team and being a part of optimising the production of various components,” production manager Søren Djursland says. “He has quickly become a part of the team that works on the 5-axed DMC FD 80. The different competencies in the team supplement each other very well.”

Me warmest recommendations
“RIVAL is without a doubt one of the best places – if not the best place – I’ve ever worked, and I would happily recommend it to others,” Kenni says and continues his work on the components to a big customer in the defence industry, where the last details must be fine-tuned before the production begins.

Se flere nyheder

It’s connected to all manner of costs when we fail at RIVAL and don’t comply with the quality requirements or delivery terms, which are agreed-upon with the customer. However, we are only humans and therefore, we can’t avoid making a mistake.

Quality and delivery time are always essential parts of the deal, when our customers enter into an agreement with us. We always go to great lengths to comply with the agreements, which are made with the customer.

“When we fail”
“We take pains to keep our end of the bargain, because we know the costs, when we fail,” owner and CEO Henrik Holvad says. “I intentionally say ‘when’ we fail, because we know that it can’t be avoided.”

Costly
It’s an expensive business, when we make mistakes. The components, we process, are often critical and costly to the customer. Most likely they are going to be used several hundred meters below the surface of the sea or maybe they are going to Afghanistan with the purpose to make sure our soldiers stay safe inside their new Piranha 5 personnel carriers. Our production is timed, and it doesn’t allow time for delays.

Det koster derfor kunden både økonomisk og på hans omdømme/troværdighed, hvis kunden ikke kan levere til tiden til sine kunder. Samtidig koster det også her på RIVAL, når tingene skal gøres om, og medarbejderne skal arbejde i weekender og aftener for at afhjælpe de fejl, som er begået.

Vi skal lære af fejl

”Vi gør naturligvis alt for at undgå fejl og har både dygtige og veluddannede medarbejdere, gennemarbejdede procedurer og en stærk kvalitetssikring, som minimerer risikoen,” siger Henrik Holvad. ”Når det så sker alligevel, fordi vi er mennesker og ikke robotter, sørger vi altid for at lære af det, som skete, så vi undgår den samme fejl flere gange. Det er vigtigt for både os og vores kunder.”

Læs mere om vores kvalitetsomkostninger og leveringsevne

Se flere nyheder